The Canada Post shipping tool for the Canadian Library Materials Service administered by CULC/CBUC
Over the next year Canada Post is discontinuing the use of a postage meter for shipping parcels. The Express Order Entry platform that the Library Shipping Tool uses will be one of the first where this change takes place. As of July 1 payments can be made by affixing stamps or using a credit card.
Canada Post is unable to provide account as a method of payment in the Library Materials Shipping Tool due to technical constraints.
There has been a lot of confusion about this change especially when dealing directly with the Canada Post support phone numbers or at the post office. We have been working with Canada Post while they put together a customer service communication and they are getting it distributed.
If you have any issues at a post office please send firstname.lastname@example.org the address and we will forward it on to their Retail Compliance team. Over the last week their team has been contacting post offices to explain the Library Materials Shipping process.